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Create a wide-range of learning and performance support tools, including instructor-led training (ILT), virtual instructor-led training (VILT), e-learning, glossary, frequently-asked questions (FAQs), quick reference guides (QRGs), decision support tools, planners/checklists/sidekicks, videos, and diagnostic, formative, and summative assessment items.


instructor-led training (ILT)

virtual instructor-led training (VILT)

e-learning

performance support tools

evaluation